User Reviews of ConnectWise Automate

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw...

The solution needs to improve Event ID monitoring big time. They're behind the game on the other RMMs, and we support multiple RMMs. For instance Kayesa - the way they're doing event ID monitoring is local. ConnectWise has to ingest all of the event IDs and that equals large database growth and therefore nobody monitors those event IDs....