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Everbridge IT Alerting review
Office of the CIO, Service Excellence at a agriculture with 10,001+ employees
Gets the right parties to the table at the right time - our mean time to restore...
In recent weeks we've been talking to Everbridge about leveraging some new functionality that they're demploying right now around orchestration. Imagine a full, closed-loop event remediation: auto-remediation. A server throws an alert. We catch it in our monitoring tool. We page or SMS text, using Everbridge IT Alerting. A group member...
Everbridge IT Alerting review
Milton Williamson
Data Center Manager at PVH Corp.
The time it takes to get everybody on a call has been reduced significantly
What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system...
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