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Freshservice review
Trilochana Gouda
IT manager at a comms service provider with 1,001-5,000 employees
Smooth incident management and easy to use while needing better escalation management
Freshservice review
Tim Guilder
Head of Production Technology at ITV
Provides excellent traceability along with improved efficiency and reliability
It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...
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