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IBM Case Foundation review
Nouman Nawaz
Deputy Director - IT(Plans) at DHA Lahore
Mature product in terms of security and stable product
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't...
IBM Case Foundation review
Tomislav Crnosija
Senior Solution Architect at a tech services company with 10,001+ employees
Good content management, helpful technical support, and an easy initial setup
For the account manager part, I don't know what could be improved. Everything looks fine. However, for the BPM part, they could improve some user experience or user interface features. We always have problems with the user interface. From version 3.5, we're using the workplace for the application. This was an IBM FileNet application that we...
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