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IBM SmartCloud Control Desk review
Klemen Muhvič
Computer System Engineer at Informatika d.d.
Has centralization and asset management features, and a helpful and knowledgeable...
What needs improvement in IBM SmartCloud Control Desk is its graphical interface because it needs to be more user-friendly. IBM is a big company, but this solution is a little bit outdated. The most common comment I get from customers is that IBM SmartCloud Control Desk looks old and needs a refresh. Its frontend needs a little bit of work....
IBM SmartCloud Control Desk review
IT Service Desk Manager at a government with 10,001+ employees
Stable but clunky and lacks a user interface
The level of scalability is average. If a company needs to expand, it should be able to do so, at least to a certain extent. There are certain things that I know we've got a team that can handle and I know that some things that we ask them to do, they simply can't do. It's a mixed bag. We probably have a total of maybe 4,000 people that use...
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