User Reviews of IT Care Center

Updated December 2024

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IT Care Center review

Asaf Yosovich
Asaf Yosovich
IT Team Lead at a tech company with 501-1,000 employees
Easy to use, helping us reduce costs by half
The most valuable IT Care Center features are the ones that we requested especially for our environment. We have integrations with Slack. We also have integrations from our computer management systems that run daily and sync with IT Care Center. I am using the APEX forms and entities. For example, when I want to design a special form for a...
IT Care Center review

Yossi Golan
Yossi Golan
Manager of Global Service Support at Maytronics Ltd
Easy to use for creating forms and workflows, provides transparency, saves time,...
There is no global support. With our previous system, we had 24/7 global support. We need much faster support. When I have an issue and raise a ticket, someone should call me back. They can also think about having object-oriented APEX so that the agents can easily create dashboards instead of having to learn the complete APEX language. This...

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