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Ivanti Neurons for ITSM review
Sanjay Mukhopadhyay
Director - Sales & Operations - India at Intertec Systems
The solution comes with a host of features for hyper-automation
The initial setup is a mix of complex and straightforward because it depends on which modules you are implementing for ITSM. There are a lot of complex workflows and SLAs around the workflow. We have to configure much more complex things than just Patch Management and Endpoint. For example, it might not take even two weeks to roll out APM...
Ivanti Neurons for ITSM review
Basem Ismail
Solutions Architect at Nile
Great for change, service, and incident management
The assistance with incident management and project management are useful. The help with change, service, and incident management is quite helpful. It helps with SLAs and CRM service management as well. It is easy to set up. The product is stable. We haven't had issues with technical support. It can scale well.
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