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JIRA Service Management review
Mark-Anderson
Director of ERP Systems at Clesen Wholesale
Customizable, stable, and integrates well
The way it handles subtasks can be improved. We would really like the ability to have different types of subtasks. If we have a user story for a feature, we would like to have a subtask for documentation, a subtask for requirements, a subtask for development, and a subtask for testing. Right now, we just make four subtasks, but there is no...
JIRA Service Management review
Shambuling-Doni
Sr Manager IT at L&T Technology Services
Easy to use, offers good stability and visibility for operational efficiency
The search function could be improved. We have to search a certain way. There is no generic search, it is more object-oriented search. The interface could also be more user-friendly. So, the interface and search could be improved. Additionally, I would like to see more accessibility. It would also be great if there was a Jira mobile app.
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