User Reviews of JIRA Service Management

Updated January 2025

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JIRA Service Management review

Karim Yousef
Karim Yousef
GB, Development Practice - Technical Director at EJADA
Efficiently track and document projects with seamless tool integration
JIRA Service Management review

Shambuling-Doni
Shambuling-Doni
Sr Manager IT at L&T Technology Services
Easy to use, offers good stability and visibility for operational efficiency
The search function could be improved. We have to search a certain way. There is no generic search, it is more object-oriented search. The interface could also be more user-friendly. So, the interface and search could be improved. Additionally, I would like to see more accessibility. It would also be great if there was a Jira mobile app.

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