User Reviews of KnowBe4

Updated January 2025

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KnowBe4 review

Brad Mathis
Brad Mathis
Employee-Owner, Senior Consultant, Information Security at Keller Schroeder
Lowers human element risks and has innovative training
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood this is due to Microsoft's constant changes. Any improvements in wizards and documentation are always a good thing!. Additonal areas for...
KnowBe4 review

Victor  Okorie
Victor Okorie
Senior Research Analyst - Security, Privacy, Risk & Compliance at Info-Tech Research Group
Provides an ease of customization and robust reporting capabilities
Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement. This could be achieved through systems integration with machine learning, which analyzes user behavior and click patterns. By leveraging this data, the tool could suggest targeted training...

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