User Reviews of LinkLive

Updated December 2024

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LinkLive review

Emily Aubele
Emily Aubele
Quality Assurance Director at United Way of Pennsylvania
The functionality and efficiency have reduced our call wait times and support is...
There are so many valuable features. One of the things that we really appreciate is the uptime. LinkLive rarely, if ever, goes down or disconnects calls. We appreciate that we don't have to be concerned about dropping calls or losing a customer mid-call as a result of those issues. It's also very easy to use. It's intuitive. We are able to...
LinkLive review

Charles Larsen
Charles Larsen
RN Senior Director, Transfer Services at Banner Health
Provides stability with security, and the reporting helps us improve our processes
I think they're working on it, but with telehealth being so prevalent in healthcare now—and they already do a lot of things that are on the edge of the telehealth experience—there's an opportunity to develop the platform to be more comprehensive. The overall development of the platform into something more comprehensive could be helpful. One...

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