User Reviews of Logpoint

They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.

The documentation part is something that needs to be improved, as well as the threat intelligence investigation part. Logpoint has a kind of site to describe what kinds of threats they are investigating. But that, I think, maybe Logpoint can improve more. The threat investigations and reporting to the end-users can be improved. Logpoint can...