User Reviews of Microsoft Dynamics 365 Customer Service
Updated December 2024
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Microsoft Dynamics 365 Customer Service review
Ramon-Lipparoni
Head of IT at Letsema
Enables us to take development apps and customize them
While Dynamics 365 Customer Service offers robust customization options, complex integrations, and highly bespoke features can be challenging to implement. However, it's a highly reliable and adaptable solution for most mid-sized businesses with typical customer service needs. I rate the solution's scalability a seven and a half out of ten.
Microsoft Dynamics 365 Customer Service review
Modern Channels Head at a manufacturing company with 10,001+ employees
Offers good integration but a bit complex setup
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