User Reviews of Okta Customer Identity

Updated January 2025

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Okta Customer Identity review

Gabe Sterritt
Gabe Sterritt
Information Technology System Administrator at General Assembly
Ability to work with a wide range of applications and security mechanisms
There are areas for improvement. One thing that seems odd to me is the lack of a built-in way to export all user data. They have a solution available on GitHub that they basically endorse, and it's developed internally, but for some reason, it's not integrated into their product. So, that's a peculiar aspect. Instead, the support says they...
Okta Customer Identity review

Tom Foale
Tom Foale
CTO at Klaatu IT Security Ltd
Simple to use, cost-effective, and the technical support is easy to access
What it's done for our clients is it's reduced the number of staff they need in order to manage their campus and their partner community services. For example, users can automatically reset their own passwords if they need to, and they've got multifactor authentication so they can easily access the service and they're properly identified....

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