User Reviews of Okta Customer Identity

Updated October 2025

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Okta Customer Identity review

Chetanya Sharma
Chetanya Sharma
IT Administrator at a tech vendor with 1,001-5,000 employees
Has improved secure access to all applications through a single login point
Stability and the UI/UX of Okta Customer Identity are fine as they are; I do not see any need for improvement in those areas. From the user perspective, everything is good and no change is needed. I do not think any biometrical features for authentication or limitations from Okta Customer Identity on request systems can be added at this...
Okta Customer Identity review

Reena Bhardwaj
Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
Has improved secure access through single sign-on and adaptive authentication for...
The most valuable feature of Okta Customer Identity is the application interface with SSO. Integration with SSO helps us make use of the credentials. Once we log in, we get the opportunity to explore many applications within the organization with the same login, with no need to log in again. Adaptive authentication in Okta Customer Identity...

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