User Reviews of OpenText Universal Discovery and Universal CMDB

Updated January 2025

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OpenText Universal Discovery and Universal CMDB review

RakeshKumar15
RakeshKumar15
Cloud Migration & Imp Senior Analyst at Accenture
Secure with a quick setup and helpful support
Based on the latest version, there were multiple changes done. It had multiple fixes. However, it's based on the customer's requirements. They have modified and created, and released the changes according to those needs. The UI could be better. The page loading is very slow. The customer wants faster loading. Before releases, it would be...
OpenText Universal Discovery and Universal CMDB review

Ivan Borek
Ivan Borek
ITSM Consultant at Softela
Great at combining data from different places and making it match up
Based on my experience and what I have heard from clients, there are two main areas where Universal CMDB could get better. First, the way it shows results to users could be more user-friendly. Second, it can be really complex because there are so many different types of things you can track, and they are organized in a complicated way. This...

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