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PagerDuty Operations Cloud review
JeremyEmmett
Sr Director - Global Support APJ at HashiCorp
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a...
PagerDuty Operations Cloud review
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm with 11-50 employees
Reduces white noise, which has reduced engineer fatigue
Because of the way you have to structure the rosters, if an engineer has to go on leave (or something), you can't just go in and reassign/take this person out of all of the different rosters that they're in. You have to go into each of the rosters and take them out. There might be a roster for business hours, after hours rotation, and...
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