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Pega CRM review
Srinivas Ganisetti
AVP/Sr Analyst Apps at a financial services firm with 10,001+ employees
Case management feature is valuable but the pricing is expensive
I would like to suggest the solution but it really depends on your specific requirements, your business use cases and future plans. There is a significant investment involved in this solution and therefore it is very crucial to reevaluate your future necessity including automation potential and modernization plans. I would suggest that you...
Pega CRM review
Sr Pega Developer at a financial services firm with 10,001+ employees
Great flexibility with useful locking mechanism for multiple users to work on a...
Although I see increased efforts recently, the big issue I have is with the UI, which lags in comparison to its competitors. Pega's competitors have a lot of packages that Pega doesn't have. I'd also like to see direct PDC integration. The way we do it now is almost external but if Pega could add that as a link so you can directly open the...
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