User Reviews of Salesforce Essentials

Updated April 2025

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Salesforce Essentials review
Ganapathy Shanmugham
Ganapathy Shanmugham
Senior Learning Solutions Architect at a computer software company with 501-1,000 employees
Offers flexibility and customization that enhance sales operations management
Salesforce Essentials ( /products/salesforce-essentials-reviews ) is excellent because it is one of the most flexible CRMs available. It allows for customization to fit our specific sales operations. The user-friendliness of the platform is a significant advantage. Despite its capabilities, the high costs make it a significant investment....
Salesforce Essentials review
Srini-Dhanaraj
Srini-Dhanaraj
Founder & CEO at imfine.club
Manages service requests and dispatches engineers to resolve issues
I work from home for a heater manufacturing company. They wanted to move away from their current SAP CRM system to Salesforce. There is a fulfillment process, which involves taking an order, delivering it, and providing service. Salesforce is used to manage the order-taking process. Once an order is taken, the backend system, SAP ERP,...

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