User Reviews of Salesforce Sales Cloud

Updated December 2024

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Salesforce Sales Cloud review

Srikanth Pasupuleti
Srikanth Pasupuleti
Salesforce Technical Architect at a healthcare company with 10,001+ employees
Vast, configurable, and offers great ROI
With the solution being very vast, they need to prioritize features. So many features being released can be a bottleneck for 90% of the customers. Salesforce has it in their roadmap for the near fix. There are some things that have been on the roadmap for a long time, and there's just so much. You wish they could get certain things out...
Salesforce Sales Cloud review

Richard Mottershead
Richard Mottershead
Enterprise Architect at a non-profit with 501-1,000 employees
Infinitely customizable, good end-to-end sales and customer management processes...
Essentially, it's the CRM solution for managing customers and leads. The features that had the most significant impact on our sales efficiency include flexibility, regular updates, and very good end-to-end sales and customer management processes. AI and machine learning are on the agenda for next year. Initially, it will be very silo-based,...

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