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Salesforce Service Cloud review
Lead Solutions Architect at a financial services firm with 11-50 employees
Leverage top-tier automation capabilities while streamlining complex naming...
Salesforce Service Cloud ( /products/salesforce-service-cloud-reviews ) offers pre-built packages that are best in class. The automation capabilities have evolved over time, consolidating previous features into Salesforce ( /vendors/salesforce ) flows. However, these work best when everything is within Salesforce Service Cloud and everyone...
Salesforce Service Cloud review
ChanchalSaxena
Lead Digital Transformation at Kohler Co.
High scalability with good plugins and excellent customer visibility
The solution should improve: 1. Reports & dashboard - The product should be capable of delivering complex reports as per company requirements without the need for a Tableau license. 2. Einstein has limited capabilities, and it suggests the analysis by predefined algorithms - but in a practical scenario, businesses need to ask real-time...
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