User Reviews of SAP CRM

Updated December 2024

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SAP CRM review

Shreyas  K M S
Shreyas K M S
Systems Architect at NetApp
It integrates well with our existing solutions, so we can analyze the data for...
Setting up SAP CRM is straightforward. I rate it eight out of 10 for ease of setup. SAP provides all the tools and techniques were available from the vendor. However, the integration portion is a lot of work and requires some functional consultants. It takes some effort to customize the program and rewrite it to align with our business...
SAP CRM review

ToniaSpight-Sokoya
ToniaSpight-Sokoya
Personal Service Consultant at Sokoya Networking
A CRM system that helps you automate and integrate your customer data and customer...
One area for improvement is the security model, especially regarding records management retention and the audit and legal holds. Since we're in the middle of a cloud digital transformation, it's essential to ensure the system flags documents properly according to global retention policies. We need to address bugs and make sure our system...

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