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ServiceNow CMDB review
ServiceNow Consultant at a consultancy with 11-50 employees
Automation features and integrated service mapping have streamlined incident and...
There is probably room for improvement in ServiceNow CMDB. I'm so immersed in projects and solving direct customer issues that I don't think too much about potential improvements. Maintaining an accurate and up-to-date ServiceNow CMDB can be challenging due to incoming data from various sources, but ServiceNow has been developing small AI...
ServiceNow CMDB review
Claude-Yameogo
Consultant at a comms service provider with 1,001-5,000 employees
Has provided seamless orchestration and data integration for asset management
In ServiceNow CMDB, the most valuable features are the integration with external tools to gather and store asset data. We use it to collect all our software applications and our servers' characteristics. User workstations and mobile phones are also managed in ServiceNow CMDB. The automation features in ServiceNow CMDB include orchestration...
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