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ServiceNow Now Platform review
Fabio QUINTANILHA
IT4IT Manager at L'Oreal
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation,...
ServiceNow Now Platform review
Navin Jacob
CTO at a tech services company with 5,001-10,000 employees
Offers ability to create custom workflows and the platform gives us a single view...
Currently, it's very technologically complex and requires IT specialists to fully understand the platform's potential. The user experience and usage perspective should be simplified for wider adoption, especially in smaller organizations. So, simplifying the user interface for both users and administrators is key. It is not very intuitive....
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