User Reviews of ServiceNow Strategic Portfolio Management

The alignment feature between projects from the idea phase until it is finalized is highly valuable. The ability to measure efforts in terms of money and resources is beneficial. Moreover, aligning the portfolio with overall strategy and goals is essential for success. Resource management is another critical component. These features are...

The adoption of the Common Service Data Model in an organization to leverage best practices is where the challenge lies. It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity. The vendor should provide organizational change best practices to support the deployment of the...