User Reviews of Splunk ITSI (IT Service Intelligence)

Updated October 2024

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Splunk ITSI (IT Service Intelligence) review

TomO’Donoghue
TomO’Donoghue
Senior Consultant at North Swindon Practice Group Surgery
The KPI and correlation search aspects are powerful, and the service creation...
The UI could be updated. Some elements of the KPI section aren't where you'd expect. It looks like a website from 2010 or maybe older. You can't change some things, like if it doesn't word-wrap well. For example, if you have a long list of KPIs that exceed a character limit, you need to hover over them and wait for the HTML text to pop up...
Splunk ITSI (IT Service Intelligence) review

Sunil K R
Sunil K R
Senior Software Engineer at Wipro Limited
Helps improve our incident response time, and our mean time to resolve, but...
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured...

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