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Splunk On-Call review
Wojtek Witowski
Product Owner at Danske Bank
Allows us to create flexible schedules for on-call rotations
For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that....
Splunk On-Call review
Pramodh Yarlagadda
Cloud Architect at CSI GLOBAL LTD
Great alert feature that delivers notifications via mobile call or text message
The third-party configuration tool could be easier to use. The solution is not compatible with most of the tools in the monitoring world so a third-party tool is needed in between. The solution could move to the next level by providing a ticketing tool similar to ServiceNow. There should be no need to integrate or work with multiple tools....
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