User Reviews of SysAid

Updated December 2024

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SysAid review

Todd Blake
Todd Blake
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
A solution that streamlines ticket creation for the staff members of a business ...
SysAid is similar to Nintex AssureSign. Some of the back-end configurations of the solution are very difficult. So, we always need SysAid's help. Also, there are almost too many features that we are not taking advantage of in our company since we don't even know about them. A little bit of a streamlining or simplification of the main...
SysAid review

Nick Border
Nick Border
Project Manager at Ark Data Centres Limited
Enabled us to have a better workflow for tickets and provides us with multilayered...
The automation needs improvement. The workflow has some improvements to do. There's some stuff that they are working on like having cascaded fields. For example, we're categorizing tickets by location, by site and by building and then by data room within a data center. At the moment they're all separate fields. If site A only shows you...

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