User Reviews of WalkMe

Updated February 2026

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WalkMe review

LucyGabriel
LucyGabriel
Project Manager at AT&T
Digital guidance has reduced support tickets and has improved onboarding and...
WalkMe has helped us by reducing support tickets. If we have support tickets coming through about how to do a task in a system, we can reduce the time and cost for our support staff answering these tickets by addressing the queries with WalkMe content. WalkMe has positively impacted my organization by providing step-by-step tutorials using...
WalkMe review

Logan Guinaugh
Logan Guinaugh
Product Manager at a computer software company with 501-1,000 employees
Guided workflows have transformed onboarding and change management for complex...
WalkMe's guided walkthroughs stand out to me as the best feature WalkMe offers, along with all the flexibility that you can implement with that particular feature. What makes the guided walkthroughs so flexible and useful in my experience is that at certain points inside of a process or workflow, a user might reach a point where they can go...

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