User Reviews of WalkMe

Updated December 2024

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WalkMe review

it_user265617
Customer Success Manager at a tech vendor with 51-200 employees
We were able to simplify and expedite the customer on-boarding and adoption...
With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process. Instead of scheduling the long training session, our users can self board themselves using walkthrus. Also we can see and learn how our users interact on the platform and constantly adjust the product according to their needs. Plus we...
WalkMe review

it_user271896
Video Production Specialist at a tech vendor with 51-200 employees
Considering the depth of features, it's deceptively simple with an intuitive,...
Customer Service: Does this go to 11? It's rare to encounter customer service that is as responsive and helpful as the folks at WalkMe. I've never had to wait more than an hour before getting a response to a question. I've had some dumb questions and they've always been helpful, courteous, patient, and knowledgeable. I've been really...

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