User Reviews of WalkMe

Updated March 2026

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WalkMe review

TANMAYAKHADE
Technical Lead at Coforge Growth Agency
Guidance has reduced support tickets but still needs faster steps and better...
The approval process is one of the good features of WalkMe, as it tells us what needs to be done properly. In-app guidance features definitely help my users better navigate complex software, as it usually reduces a lot of tickets that are raised by end users. Users are often unable to view some information or do not know how to proceed with...
WalkMe review

Logan Guinaugh
Logan Guinaugh
Product Manager at a computer software company with 501-1,000 employees
Guided workflows have transformed onboarding and change management for complex...
WalkMe's guided walkthroughs stand out to me as the best feature WalkMe offers, along with all the flexibility that you can implement with that particular feature. What makes the guided walkthroughs so flexible and useful in my experience is that at certain points inside of a process or workflow, a user might reach a point where they can go...

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