free case study: Stavros Tsakmakas's unbiased review of 3CX Live Chat
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3CX Live Chat review
Stavros Tsakmakas
Junior Middle Office Officer at a financial services firm with 501-1,000 employees
Good for making calls and easy to set up but needs more functionality
It actually has some stability problems. It actually lags and sometimes doesn't load. Maybe the system has need to be improved, and maybe a new version for updates or something needs to happen. Having a video call would be a nice idea. Also, they could offer some more options in terms of text messages to give it more options beyond just...
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