free case study: Issa Ibrahim Taiwo's unbiased review of 3CX Live Chat
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3CX Live Chat review
Issa Ibrahim Taiwo
Avaya Support Engineer at Simba Group
Resulted in customer satisfaction for company product on IVR and web conference
Pro and Enterprise editions: Discovery mainly occurs when there is a loss in the Internet network in the environment or when there is no connectivity within the deskphone and the call server. This results in discovery when there is an ongoing call between an agent and a customer. Possible solution: The phones have to be restarted from...
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