free case study: Sanjay B N's unbiased review of Amazon Connect
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Amazon Connect review
Sanjay B N
Lead Engineer at HCLTech
Easy to use and provides good reporting, but call quality should be improved
I would recommend the solution to other users. All companies on the AWS cloud use Amazon Connect, and some companies are migrating from other products to Amazon Connect. We can integrate Amazon Connect with other AWS services. It is easy for new users to learn to use Amazon Connect for the first time. Amazon Connect is easy to use and learn...
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