free case study: Syed Abid Jafery's unbiased review of Amazon Connect
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Amazon Connect review
Syed Abid Jafery
Managed Services Engineer - AWS / UC & WAN at Digital Island
Has good contact center efficiency with advanced troubleshooting and deployment...
Amazon Connect has been really beneficial for scaling resources as needed. It allows organizations to only pay when they use it, which is also advantageous for us as a reseller. This scalability has been useful especially during varied demands, for instance, during COVID times. It can also handle a reduced number of users when not needed,...
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