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Appian review
reviewer1727346
Practice Leader - Digital Process Automation at a computer software company with 201-500 employees
Easy to develop, low-code, and has a good user interface
There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to...

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