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Arcserve UDP review
IT Manager at a construction company with 1,001-5,000 employees
Duplication works well but the support needs to be better
Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue. We have also had trouble with the tape sorter. We have complaints about the simplicity of this product. They have the agent-based and agentless setup options, and...
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