free case study: Paulo Castro Canlas's unbiased review of Arcserve UDP
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Arcserve UDP review
Paulo Castro Canlas
System Administrator | Helpdesk Support | Storage and Backup Engineer at Canlas Law Group, APLC
Scalable backup solution, but its customer service support service needs improvement
Firstly, the application takes much time to verify and consolidate images for backups. The process could be faster in comparison to other backup solutions. Secondly, the troubleshooting part needs improvement as well. Presently, one needs to plug into the computer and then extract the logs in case of a problem.
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