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Automic Automation review

it_user1027005
Batch Scheduling DTS, Service Delivery Lead at a computer software company with 10,001+ employees
Stable, easy to set up, and has a powerful scripting language
The vendor support is really bad and should be improved. The engineers taking our vendor tickets are not knowledgeble enough of the product and occasionally not helpful at all. Tickets usally are bouncing back and forth with very little helpful information or investigation from their side for a issue we are experiencing/reporting.

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