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BeyondTrust Remote Support review
it_user534000
DESKTOP RESEARCH at a recruiting/HR firm with 10,001+ employees
To standardize routine tasks, we can write scripts and run them to speed up...
When we first purchased Bomgar, the support blew me away. Over the last two or three years however, it dropped off. it was still pretty good, but now long hold times, and they now want to charge for some support. their support team is very good, but not as good as it was.

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