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BeyondTrust Remote Support review
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company with 201-500 employees
Integrated chat service with quick elevation to a full control support session has...
The setup is no more complex than any other service you would implement. However, with all the different possibilities and features this product has to meet for market needs, you have to expect a level of complexity in terms of security and feature policies. Although the learning curve is steep, the product is well-documented.
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