free case study: Arben Klaiqi's unbiased review of BMC Helix Discovery
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BMC Helix Discovery review
Arben Klaiqi
IT OM at IKEA
Stable with good data modelling and excellent technical support
For BMC Discovery, it took approximately two to three hours to be able to open all the ports and firewalls and stuff like that and to install the application. The application itself took five minutes, and therefore it was not so hard. If you compare it to ServiceNow, it's approximately the same. Mostly, it was internal processes that slowed...
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