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BMC Helix ITSM review
Executive Consultants Team Lead at a tech services company with 11-50 employees
Effective change management, highly scalable, and reliable
The deployment of BMC Helix ITSM is difficult. If you deploy it in a single-use enterprise it's probably fairly simple. A lot of the deployments of the solution we are doing are at a global level where there is a lot of consolidation. BMC Helix ITSM requires individuals that are doing the process to have a deep understanding of the...
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