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BMC Helix ITSM review
AANKITGUPTAA
Consultant at Pi DATACENTERS
Effective integration, excellent support, and useful for different types of incidents
The most valuable features of BMC Helix ITSM are the collaboration, integrated with the help of another solution called Entity. We can do all the integration and receive an automatic ticket with the help of email. We are able to receive SMS alerts to clients and end users. Every step of the ticket is generated and we are able to resolve and...
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