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BMC Helix ITSM review
Remedy Consultant at a tech consulting company with 51-200 employees
It's easy to customize and provides a range of features you can customize with...
Make sure you get a team that has the know how to implement this product. Like with all other things that are easy to use and easy to implement, it also is easy to muck things up when you have a team that does not know what it is doing. Find the right people, build a good implementation team, and more importantly, spend as much time as you...
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