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BMC Helix ITSM review
Global IT Specialist (Clarity) at a consumer goods company with 1,001-5,000 employees
Change Management, one of the most valuable features, helps us manage and maintain...
It’s a great product, I would highly recommend it. My strong advice is to take your time to plan, understand your company, and design your processes with your team members to understand all aspects. You also need to schedule your time and implementation. Finally, understand that it’s teamwork, and without that no-one will be successful.
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