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BMC Helix ITSM review
Service Assurance Manager at a comms service provider with 5,001-10,000 employees
Stable and scalable, but is difficult to deploy
There are plugins to the solution that have come onto the market, so the solution should also be updated in terms of administration to increase efficiency. That is why we have come up with other products that have a similar use case. BMC needs to come up with a plug-and-play system that requires a minimal partition, it would be highly...
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