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BMC Helix ITSM review
Remedy Developer at a tech vendor with 1,001-5,000 employees
MyIT is simple to use and its mobility is a big plus for our on the go users
The MyIT product has given our end users a much better perception of Remedy and made the product look more fluid. This has made people more likely to log calls rather than do work offline allowing us to get a better picture of what is going happening on a daily basis and monitor trends correctly.
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