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BMC Helix ITSM review
BMC Remedy Technical Specialist at a tech services company with 201-500 employees
Improved our organization with better reporting abilities
BMC Remedy ITSM suite solution was chosen to replace the existing ITSM tool. The existing tool was lagging in functionality and not addressing our business requirements. The Remedy tool was very much aligned to ITIL and had the industry experience for significant number of years. BMC also has very other products which help in achieving...
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