free case study: Amos Babatunde Jayesimi's unbiased review of BMC Remedy
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BMC Remedy review
Amos Babatunde Jayesimi
Officer IT data processing at Stanbic Bank Ghana, Ltd.
An easy-to-use tool useful for managing customer requests and complaints efficiently
I can't see which area in the solution has room for improvement because we had a dedicated team managing it, and we just used it. We were the sub-administrators with a team handling and managing the front end. However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the...
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