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BMC Remedy review
RajuM
RajuM
BMC Remedy Consultant at a tech services company with 1-10 employees
Facilitates ticket creation and management of configuration data from sources like...
One area that requires improvement is the prevention of duplicates or data inconsistencies in the system. Sometimes, unknowingly, developers or customer service representatives may create duplicate CIs or assets, leading to inconsistent data. We need to implement measures to ensure that customers do not encounter such inconsistencies and...

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