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BMC Remedy review
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
IT service management software offering monitoring tools but lacks support
BMC has on-call support and incident management features. It's a very redundant feature. From an R&D perspective, BMC lacks features that are very intuitive and easy to implement. There are issues from a product functionality perspective. ServiceNow is better at taking quick action but there have been certain cases where we have to research...
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