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BMC Remedy review
Technical Consultant at a tech vendor with 1,001-5,000 employees
Has efficient customization features and provides good support for remote...
The product's incident management process involves utilizing the answer management module to meet the business needs and requirements of both my company and its clients. BMC Remedy has contributed to improving change management processes, but there are a few limitations. The change management module is complicated for all users to use. This...
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