free case study: SumitSrivastava1's unbiased review of BMC Remedy

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BMC Remedy review
SumitSrivastava1
SumitSrivastava1
AM at a computer software company with 201-500 employees
Offers a single pane of glass to have data transparency and manage the data flow
The incident management functionality is really good, especially since areas like Remedy IT Service Management have been changed. The solution has been adapted to our organization's changing needs over time since it keeps on coming up with new features. I guess it is prompt in the aforementioned area, and users can get support from the tool...

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